PHONE
(03) 7044 8944
Our office hours are Mon - Fri 8am to 6pm AEST
If you have any enquiries, please do not hesitate to contact us at any time. Emails will be responded to within 24-48 hours
GENERAL ENQUIRY
For any general enquiries re anything at Malls Online, please email us at contact@mallsonline.com.au Be sure to add the word "General" in the subject field along with a brief description and order number in the body if applicable.
PRODUCT ENQUIRY
For any product enquiries at Malls Online, please email us at info@mallsonline.com.au Be sure to add the word "Info" in the subject field along with full product name and SKU (found on order confirmation) in the body if applicable.
DELIVERY ENQUIRY
For any delivery or tracking enquiries at Malls Online, please email us at delivery@mallsonline.com.au Be sure to add the word "Delivery" in the subject field along with your order number and tracking number in the body if applicable.
RETURN ENQUIRY
For any return enquiries at Malls Online, please email us at returns@mallsonline.com.au Be sure to add the word "Return" in the subject field along with your order number and issue in the body if applicable.
WARRANTY ENQUIRY
For any warranty enquiries at Malls Online, please email us at warranty@mallsonline.com.au Be sure to add the word "Warranty Claim" in the subject field along with your order number and issue in the body if applicable.
SALES ENQUIRY
For any bulk order enquiries at Malls Online, please email us at sales@mallsonline.com.au Be sure to add the word "Bulk order" in the subject field along with the full product name and SKU if applicable.
WEBSITE ENQUIRY
For any site issue at Malls Online, please email us at support@mallsonline.com.au Be sure to add the word "Site issue" in the subject field along with the issue in the body if applicable.
T&C's ENQUIRY
For any T&C's enquiries at Malls Online, please email us at support@mallsonline.com.au Be sure to add the word "T&C's enquiry" in the subject field along with the issue in the body if applicable.
For any enquiries by mail send to Malls Online PO Box 17, Mickleham, VIC 3064 Australia. Be sure to add your contact details, order number & the issue in the correspondence so we can
reply in a timely manner
ONLINE FORM
If you prefer to contact us via our online form, please fill out the spaces below and press send. We will send a confirmation of receipt and reply within 24-48 hours.